Privacy & Cookies Policy

1. Who we are

Corluma Limited (“Corluma”, “we”, “us”, “our”) is the data controller responsible for your personal data collected through this website.

We are registered in England and Wales. If you have any questions about how we handle your data, please contact us using the details at the end of this policy.

2. What personal data we collect

When you submit an enquiry through our contact form, we collect:

• Your name
• Your company name
• Your email address
• The content of your message

We do not collect any other personal data through this website.

3. How we collect your data

We collect personal data only when you voluntarily submit our contact form. We do not collect personal data passively or from third-party sources.

4. Why we use your data and our lawful basis

We use the personal data you submit to respond to your enquiry and, where appropriate, to follow up with you by telephone or video call to explore whether we are able to assist you.

Our lawful basis for processing is Legitimate Interests under Article 6(1)(f) of the UK General Data Protection Regulation (UK GDPR). We have a legitimate interest in responding to enquiries from prospective clients, and we do not consider that this interest is overridden by your rights or interests.

We do not use your data for automated decision-making or profiling.

5. How long we keep your data

We retain personal data submitted via the contact form for a period of two years from your last interaction with us, after which it is securely deleted. We may retain data for longer if required by law or where there is a legitimate ongoing business reason to do so.

6. Who we share your data with

We do not sell, rent, or share your personal data with third parties for marketing purposes. We will not disclose your data to any third party except where required to do so by law or a competent regulatory authority.

7. Cookies

Cookies are small text files placed on your device by a website. We use Google Analytics to collect anonymised information about how visitors use this website, such as which pages are visited most often. This helps us improve the site over time. Google Analytics sets cookies to identify unique visitors and track sessions.

Under the Privacy and Electronic Communications Regulations 2003 (PECR), analytics cookies require your prior consent. When you first visit this website, a banner will ask whether you accept or decline analytics cookies. Your preference is stored in your browser and no analytics cookies are set unless you accept.

You can withdraw your consent at any time by clearing your browser’s local storage or cookies. Only essential cookies required for the website to function properly may be set regardless of your preference.

8. Your rights under UK GDPR

Under the UK General Data Protection Regulation, you have the following rights in relation to your personal data:

• Right of access — you may request a copy of the personal data we hold about you.
• Right to rectification — you may ask us to correct inaccurate or incomplete data.
• Right to erasure — you may ask us to delete your personal data in certain circumstances.
• Right to restriction — you may ask us to restrict how we process your data.
• Right to data portability — you may request your data in a structured, machine-readable format.
• Right to object — you may object to our processing of your data on legitimate interests grounds.

To exercise any of these rights, please contact us at legal@corluma.co.uk. We will respond within 30 days.

9. Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO). You can contact the ICO at ico.org.uk or by calling 0303 123 1113. We would, however, welcome the opportunity to address your concerns directly before you approach the ICO, so please contact us in the first instance.

10. Changes to this policy

We may update this Privacy & Cookies Policy from time to time to reflect changes in our practices or applicable law. The date at the top of this page reflects when it was last updated. We encourage you to review this policy periodically.